Safety

How we keep chats safe.

The rules, the tools, and what happens when you report someone.

The rules in short

  • Adults only (18+). We ask for a date of birth before the first chat, and end chats where someone says they are under 18.
  • No nudity or sexual content, harassment, hate, threats, scams or spam.
  • Zero tolerance for child sexual abuse material — see our Child Safety Standards.
  • The full rules are in the Community Guidelines.

Safety tools

On-device filtering.

Every message is checked on your device for underage signals, profanity and personal details such as phone numbers and emails, which are masked.

Next.

Leave any chat instantly.

Block.

Ends the chat and stops the two of you being matched again for an hour, by device and network.

Report.

Sends the reason and a short excerpt of the recent chat to our moderators. See how to report and block.

AI disclosure.

When you chat with the AI companion, it is labelled as AI and says so.

What happens after a report

  1. The report reaches our moderation queue.

  2. A moderator reviews the reason and the excerpt.

  3. Depending on severity: no action, a temporary ban, or a longer ban from the service.

  4. Child sexual abuse material is reported to the authorities.

Get help

Email [email protected] to report something outside the app. In India, for cybercrime including sextortion, call 1930 or file at cybercrime.gov.in. Read our guide on recognising scams and sextortion.

Security researchers: see our vulnerability disclosure policy.